When this landlord first got in touch with Fleming Lettings back in 2024, they just wanted help renting out one property. They’d managed things themselves before, but wanted something more hands-on, more compliant, and a bit less stressful.
A year later, they’ve trusted us with three more. What started as a one-off instruction has turned into a genuine working relationship built on trust, communication, and solid results.
Starting with One Property
We wanted to make things easy from the start. Our team took care of everything — compliance checks, marketing, viewings, referencing, and tenancy documents — while keeping the landlord updated at every step.
That first property was let quickly to reliable tenants, and the landlord could see right away how smooth and transparent the process was. It set the tone for everything that followed.
Fast Forward to 2025: Growing Trust, Growing Portfolio
After a great first experience, the landlord came back this year with three more properties. Two have already been let within just a few weeks, with the fourth set to go live soon.
Some of the homes were in trickier locations, but that’s where strategy and communication made the difference. We handled every viewing ourselves, gave clear advice on pricing and presentation, and made sure the properties reached the right tenants.
Once applications came in, we narrowed down the shortlist based on affordability and stability — choosing tenants with secure income, good employment history, and a strong record of paying rent on time. Every decision was made together with the landlord, with open discussion at every stage.
Communication That Works
One of the things this landlord valued most was having direct contact with their property manager via WhatsApp. No waiting on hold, no switchboards, no chasing for updates – justquick, clear communication when it mattered.
Regular updates after viewings, instant feedback on applications, and prompt replies made the whole process straightforward. That level of access is part of what makes our approach different – we don’t hide behind office systems or call queues. You always know who you’re speaking to, and you can reach them directly.
Overcoming Challenges with Experience
Some of these properties weren’t in the easiest spots to rent, but local knowledge and realistic pricing helped us get results fast.
By matching each property to the right tenant type and presenting it properly, we kept void periods to an absolute minimum. That’s what experience and clear advice deliver – afast turnaround and long-term tenants that stick.
Ongoing Support and Aftercare
Our job doesn’t end when the keys are handed over. Through our six-week aftercare service, we check in with both landlord and tenant to make sure everything’s running smoothly and deal with any early issues quickly.
It’s one of the reasons landlords keep coming back to us — we stay involved, we stay in touch, and we make sure things continue to go right after move-in.
A Partnership That Keeps Growing
What started as one property has now become a small portfolio – anda partnership that continues to grow. The landlord now sees Fleming Lettings as their go-to agent for every future project, knowing they’ll always get clear communication, quick results, and professional handling from start to finish.
That’s exactly how we like to work: real relationships, direct contact, and consistent results. It’s simple really – whenyou treat landlords properly, they stay.
Looking Ahead
The landlord’s fourth property will be advertised in the coming weeks, and we’re looking forward to helping them achieve the same success again.
Whether you’re letting your first property or managing several across Wolverhampton and the surrounding areas, Fleming Lettings offers the same personal service every time – frompricing advice and compliance through to aftercare and ongoing management.
Local knowledge. Straightforward communication. Proven results.
That’s what keeps landlords coming back.
